AI’s Rapid Transformation of Work — March 01, 2026 Update
This update adds 4 backfill entries to the log, covering PwC, Goldman Sachs, Klarna, and 1 more between 2023-2025.
Dec 19, 2025 · PwC
PwC uses Harvey AI to automate legal entity reviews and liquidation workflows, shifting M&A support from manual checklists to end-to-end AI-driven execution across global projects.
Aug 13, 2025 · Goldman Sachs
Over 50% of Goldman’s 46,000 employees adopted the internal GS AI Platform, yielding 20% productivity gains for coders and a 15% drop in post-release bugs, with CEO targeting 100% adoption by 2026.
Feb 27, 2024 · Klarna
Klarna’s OpenAI-powered assistant handled 2.3 million conversations in its first month, doing the work of 700 full-time agents with equal satisfaction scores and an estimated $40 million profit improvement.
Aug 2, 2023 · McKinsey
McKinsey’s generative AI platform Lilli reached 72% firm-wide adoption, with over 500,000 prompts monthly and colleagues reporting up to 30% time savings in searching and synthesizing knowledge.
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